Today’s business enterprise is sophisticated, often made up of different companies in a variety of locations.
Enterprise communications users have many different needs:
- Many office workers don’t want to spend too much time on the phone. They may need CTI tools to ease the use of their telephone and a simple answering machine with a personal greeting message
- Salesmen and mobile or remote workers may need unified messaging and tools to handle their availability such as call logging, location management, follow me
- Those in charge of company reception need detailed information about who is calling and who is called
- Contact center agents need appropriate call qualification and scripting to handle calls efficiently
- Conferencing can make team working and contact with customers and external partners easier
- Multimedia management (fax or mail) and automated services such as Interactive Voice Response can help improve and control quality and availability of customers’ greeting services
- Multiple calendars can be necessary with most of these services.
In order to maximize efficiency consolidation, standardization and communication are key. At Aastra Intecom, we’re all about helping you get more done, faster, regardless of the complexity of your organization through our advanced suite of unified applications.
Unified Communication Platform™ allows employees to “get the message” regardless of where they are, or what medium they have access to. Truly seamless communication -- anywhere, anytime. Learn more »
Integrated Conference Manager™: lets teams collaborate more freely, more often and more effectively. On demand and across all platforms, users can securely host audio and web conferences while eliminating “per use” costs and/or travel expenses for face-to-face meetings. Learn more »
In brief, Advance Unified Applications not only offer various services depending on the type of user. With homogeneous standard based software, they make integration of these services simple and evolution easy and cost effective as initial hardware and software investment can be preserved.
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